VetScribe
Data Privacy & Trust

Privacy Policy

Effective Date: May 22, 2026. Your clinical trust and data security are our highest priorities.

1. Our Privacy Commitment

At VetScribe, we understand that veterinary medical charts and owner details contain highly sensitive professional information. We are committed to maintaining the highest industry standards of data governance, security, and medical confidentiality. We do not sell, rent, or monetize veterinary clinical files or use them to train public AI models.

2. Local Browser Sandbox & Offline Isolation

VetScribe features a premium local-first architecture engineered specifically for mobile practitioners and solo clinics operating in low-connectivity areas:

  • IndexedDB Isolation: Raw audio dictations and pending clinical drafts are temporarily cached within your browser's private standard IndexedDB sandbox.
  • Zero Leakage: This local sandbox prevents un-synced data from exposure, ensuring that your records remain offline on your physical hardware until secure synchronization initiates.
  • Automatic Mirroring: Drafts are dynamically synced via SQLite secure pipelines once an active network connection is recognized.

3. Encrypted Data Transmission & Processing

To convert ambient voice dictation into structural, compliant SOAP charts, we process transcripts using private endpoint configurations:

  • In-Transit Encryption: All raw audio data uploads are fully encrypted in transit using industry-standard TLS 1.3 tunnels.
  • Secure API Callbacks: The transcript structure modeling is handled through enterprise-tier processing channels. Audio segments are discarded immediately after processing and are never permanently logged or retained.
  • PIMS Compatibility: Client files are structured for direct copy-paste or high-contrast PDF generation, preserving clinical custody standards.

4. Data Retention and Ownership

You retain absolute ownership of all clinical medical records, SOAP notes, and patient charts compiled via the VetScribe workspace. We store notes solely on your behalf to maintain your clinical history. You may download, export to PDF, or permanently delete your account records at any time from your settings panel. Deleted records are instantly and completely scrubbed from our active servers.

5. Veterinary Compliance & Regulatory Alignment

While human medical software complies with HIPAA frameworks, VetScribe implements parallel professional security standards to satisfy state and national veterinary medical boards regarding client-patient confidentiality and record integrity. We secure all logs, metadata, and database backups with enterprise-grade AES-256 cloud encryption.

6. Updates and Contact Information

We may refine this Privacy Policy occasionally to represent new service safeguards. If you have any inquiries regarding our local browser isolation, API channels, or secure database operations, please reach out to our privacy compliance desk at support@vetscribe.live.